Privacy Policy

Privacy Policy for Donna's Creative Cakes

At Donna's Creative Cakes, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or engage with us in other ways. By using our website or providing us with your personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

• Personal Identification Information: When you place an order, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details.
• Non-Personal Identification Information: We may collect non-identifiable information such as your IP address, browser type, operating system, and usage data to improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil orders, including delivery and customer service communications.
• To send you promotional emails, newsletters, and updates (you can opt-out of these communications at any time).
• To improve our website and services based on your feedback and usage patterns.
• To respond to inquiries and provide customer support.
• To comply with legal obligations and protect the security of our site and services.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database. We also ensure that your personal data is kept confidential and only shared with necessary service providers or for legal reasons.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• Service Providers: We may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing you. These providers are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, improve site functionality, and analyse usage trends. You can control the use of cookies through your browser settings, but please note that disabling cookies may impact your experience on our website.

6. Third-Party Links

Our website may contain links to third-party sites. Please be aware that these external sites have their own privacy policies, and we do not control or assume any responsibility for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us at contact@donnascreativecakes.com . You can also opt-out of receiving promotional emails by following the unsubscribe link in each email.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Donna's Creative Cakes
Email: contact@donnascreativecakes.com
Phone: +1-844-513-1446
Address: 5214 S. 136TH STREET OMAHA NE 68137